Come and get techie at Redfern Community Centre 2024

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Join us on the second Tuesday of the month, until November for free one-on-one sessions with library staff at Redfern Community Centre. Sessions will be a maximum of 20 minutes. Bookings are recommended as places are limited.

For further information or to book please contact the team at Redfern Community Centre on 02 9288 5713 or email redferncc@cityofsydney.nsw.gov.au to secure your place. Bring your own device (smartphone / iPad / tablet / laptop) or use one of the library computers.

We aim to deliver inclusive and accessible events. If you have any particular access or communication needs, please contact the centre on 02 9288 5713 or email redferncc@cityofsydney.nsw.gov.au

Redfern Community Centre https://www.cityofsydney.nsw.gov.au/community-centres/redfern-community-centre is open Monday to Friday, 9am to 5pm. We have computers for public use and free wifi, books to take home, programs, activities, events and spaces for hire.

Terms and conditions

Sessions will be a maximum of 20 minutes per customer.

Library staff can assist with basic support linked to the Office of eSafety's Be Connected including:

- Basic device use including smartphones, iPads/tablets, laptops, computers

- Basic app/software program use including web browser, word processing, email)

- Basic internet searching including keyword searches, navigating websites, bookmarking favourite websites

- Basic email assistance including creating an email account, accessing your emails, sending/receiving, attaching documents to an email

- Basic online safety including creating strong passwords, useful eSafety websites

- Basic online forms including searching for the right form, navigating online forms)

- How to use Be Connected website and access the free online courses

Please note that library staff are unable to assist customers with support for tech issues including, but not limited to, more in-depth issues including:

- Job applications

- Online training courses/inductions

- Homework or completing assignments (e.g. university/TAFE)

- Completing online forms outside of the Be Connected module

- Intermediate or advanced-level computer, device or software training

- Buying and selling online

- Building websites

- Banking, finance and legal documents