Effective Communication Skills: 1 day workshop 2021

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The Effective Communication Skills workshop presented by Aptitude Management is the ultimate course for managers desiring to become more effective in communicating with others. It's a fact that better communicators are naturally better leaders.

Course outcomes

• Discover the various personality types and their communication preferences, the core of element of communication.

• Learn to adjust your own communication approach based on who you are dealing with at any one time.

• Gain a strong understanding of what barriers to effective communication are and how to rapidly move past them.

• Discover the body language secrets of the best communicators and how to immediately begin using them to your own advantage.

• Learn about the power of using an effective tone of voice, pitch and speed when looking to persuade others.

• Learn about effective listening techniques and the power of making others feel heard.

• Discover the power of asking strong open ended questions.

Attendee framework

All Aptitude courses are conducted through our attendee framework consisting of:

1. Workshop booking consultation

2. Trainer led skills gap analysis

3. Tailored participant training plan

4. Post workshop coaching

Further details

In this workshop you will learn strategies for overcoming communication barriers and essential skills such as active listening, assertive voice tone, investigative questioning techniques, mirroring body language and a whole lot more.

Covid-safe guidelines

Karstens venues have now implemented the below safety measures. Covid-19 measures in place to ensure that our venues adhere to the guide lines as set out by the Federal and State governments:

• 1.5 metre physical distancing in conference rooms and break out areas.

• Provision of clearly visible signs for customers and staff stating how many people are allowed in each conference room and break out areas.

• Clean and disinfect high touch surfaces regularly, including desks, lift buttons, door handles and any other touch points.

• Ensure the highest hygiene practices among food handlers and operations staff.

• Provide and promote sanitizers for use on entering our break out area and conference rooms.

• When there are multiple groups on a conference floor we will ask presenters to stagger their breaks, so there are less people in the break out area.

• All catering will be organised in such a way to minimize food handling for participants

• All Karstens staff completed the Covid-19 infection course and are asked to download the corona virus tracing app, we would recommend to have any of your participants to also ask to download the app.

• All Karstens staff have completed the corona virus Covid-19 infection control training, this is a free course and you can complete this by clicking the below link.